1 – Purpose

To establish guidelines for the correct use of the certification body’s logo and marks by certified clients, ensuring compliance with the requirements of ISO/IEC 17021 and protecting the integrity and credibility of the certification body.

2 – Scope

This procedure applies to all certified clients using the certification body’s logo and marks in communication materials, documents, products, or any other medium.

3. Normative References

• ISO/IEC 17021-1: Requirements for bodies providing audit and certification of management systems.

4. Responsibilities

• Certified client: Ensure proper use of the logo and marks in compliance with this procedure.
• Certification body: Monitor and ensure that the certified client uses the logo and marks appropriately, as outlined in the guidelines.

5. Guidelines for Logo and marks Usage
5.1. Conditions of Use

• The logo and marks may only be used by certified clients while the certificate remains valid.
• The client must use the logo and marks solely in relation to the scope of certification granted.

5.2. Prohibitions

• Not allowed:
  • Using the logo and marks on products or product packaging to imply product conformity, unless the client holds a specific product certification.
  • Modifying, altering, or distorting the logo and marks in any way.
  • Using the logo and marks in a way that suggests certification of activities or locations not included in the certificate scope.
  • Using the logo and marks after the suspension, cancellation, or expiration of the certificate.

5.3. Colors and Formats

• The logo and marks must be used in its original version, maintaining approved proportions, colors, and fonts.
• When used in black and white, prior authorization from the certification body is required.

5.4. Permitted Locations of Application

• Marketing materials such as brochures, websites, presentations, and other documents related to services or products within the certification scope.
• Corporate email signatures, provided the conditions of use are respected.

6. Control and Monitoring

• The certification body will conduct periodic audits to verify the correct use of the logo and marks.
• Any misuse identified must be corrected immediately. Non-compliance may result in suspension or cancellation of the certification.

7. Penalties for Misuse

• Incorrect use of the logo and marks may result in actions such as:
  • Formal notification to the client.
  • Immediate correction of irregularities.
  • Legal action, if necessary, to protect the certification body’s rights.

8. Final Provisions

• The certified client will be informed of this procedure during the certification process.
• Questions regarding logo and marks usage must be directed to the certification body for clarification.